| Recovery Services
Ceequence’s call centre works just like
your own call centre. Your customers cannot tell
the difference once your agents are logged on
to the system. Helping ensure that your customers
can reach your company is why you need Business
Continuity Services from Ceequence. These comprehensive
services fill the gap should there be a service
interruption at your call centre.
At our facility, you'll find the computer systems,
peripherals, network connectivity and communications
equipment needed to help your business recover
as quickly and efficiently as possible. Combine
that hardware with highly skilled operational,
technical and administrative personnel and you
have an unbeatable combination for both exercising
your recovery plan and rebounding from an unplanned
outage. Our exemplary facilities can even exceed
your recovery requirements.
| Some of the benefits of having this type of service are: |
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Use of Recovery Center for 30 to 90 days following invocation. |
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Disaster rehearsals with expert onsite technical assistance. |
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Use of Recovery Center facilities including meeting rooms, fax, copy service, food service, secretarial assistance and Logistics assistance. |
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Security safeguards including 365x24 central security, assigned facility coordinator, Access controls, and private work areas. |
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