CEEQUENCE READY TO DELIVER BUSINESS PROCESS OUTSOURCING

Chennai, 11 July 2005 -

Ceequence today announced the opening of a new 250-seat Global Services Centre (GSC) that will enable the company to broaden its offerings in outsourced Contact Centre and BPO services. Recently Ceequence sold its interest in the Chennai-based joint venture call centre, Supersight Ceequence Limited.

Ceequence's management team includes experienced professionals, Rajesh Somasundaram and Ravi Patwari, who were co-founders and Chief Operating Officer and Chief Technology Officer, respectively, of Supersight Ceequence Limited. In addition, some existing customers and several experienced staff have transitioned to Ceequence. Recently the company signed new deals with a large UK telecoms retailer and other clients in Australia and the US. The company expects to increase its staff count to 250 over the next 3 months.

Located in Chennai, the new 15,000 sq. ft facility enables the company to provide a full range of outsourced services, including in-bound and out-bound voice and web-based contact centre services, business-process outsourcing and contact centre disaster recovery services. The business will continue to serve its customers in the US, UK and Australia and will focus future growth opportunities in the Business to Business (B2B) sector.

Combining High-Quality Service with Lower Delivery Costs

In particular, the new GSC will help the company aggressively expand its core offerings in the area of contact centre services and business process outsourcing - restructuring and outsourcing entire business processes for enhanced business performance, cost management and growth. "Our clients will continue to benefit from a variety of new outsourcing options, a deeper pool of skilled resources and greater cost flexibility while being single-minded in delivering business value," said Rajesh Somasundaram, Director, Outsourcing, Ceequence.

Ceequence's new facility in Chennai is designed to provide specialized, multi-client business-process outsourcing capabilities for finance and accounting, healthcare claims processing, customer relationship management and logistics to its clients. The technology and infrastructure uses state-of-the-art equipment from leading technology vendors.

"We have designed our technical infrastructure using industry standards architecture and expansion features to integrate our client's systems without interruption to their existing operations," said Ravi Patwari, Director, Technology, Ceequence.